Founded in 1943, UCO Bank is a commercial bank and a Government of India Undertaking. Its Board of Directors consists of government representatives from the Government of India and Reserve Bank of India as well as eminent professionals like accountants, management experts, economists, businessmen, etc.  | Shri S.K. Goel
Chairman & Managing Director | | Shri V.K. Dhingra
Executive Director | | Shri B. M. Mittal
Executive Director |
Our Vision Statement To emerge as the most trusted, admired and sought-after world class financial institution and to be the most preferred destination for every customer and investor and a place of pride for its employees. Our Mission Statement To be a Top-class Bank to achieve sustained growth of business and profitability, fulfilling socio-economic obligations, excellence in customer service; through upgradation of skills of staff and their effective participation making use of state-of-the-art technology. Global banking has changed rapidly and UCO Bank has worked hard to adapt to these changes. The bank looks forward to the future with excitement and a commitment to bring greater benefits to you. UCO Bank, with years of dedicated service to the Nation through active financial participation in all segments of the economy - Agriculture, Industry, Trade & Commerce, Service Sector, Infrastructure Sector etc., is keeping pace with the changing environment. With a countrywide network of more than 2000 service units which includes specialised and computerised branches in India and overseas, UCO Bank has marched into the 21st Century matched with dynamism and growth! 
Overview - We are in the Service of Community since 1943.
- We have nearly 2000 Service Units spread all over India.
- We also operate in two Major International Financial Centres namely Hongkong and Singapore.
- We have our Correspondents/Agency arrangements all over the world.
- We undertake Foreign Exchange Business in more than 50 Centres in India.
- We have Foreign Exchange Dealing Operations at 4 Centres.
Our Strengths - Country-wide presence
- Overseas Presence with Profitable Overseas Operations
- Strong Capital Base
- High Proportion of Long Term Liabilities
- A Well Diversified Asset Portfolio
- A Large and Diversified Client Base
- Fully Computerised Branches at Major Centres
- Branch representation in Top 100 Centres (as per deposits) in the country
Organisation Structure Headquartered in Kolkata, the Bank has 35 Regional Offices spread all over India. Branches located in a geographical area report to the Regional Office having jurisdiction over that area. These Regional Offices are headed by Senior Executives ranging upto the rank of General Manager, depending on size of business and importance of loacation. The Regional Offices report to General Managers functioning at Head Office in Kolkata.
Our Commitment to Customers In all our promotional activities, we will be fair and reasonable in highlighting the salient features of the schemes marketed by us. Misleading or unfair highlighting of any aspect of any scheme/service marketed by the Bank leading to unfair practice shall not be resorted to by the Bank. In commemorating the 50th Year of Independence of India, the Bank released a booklet entitled " Our Commitment to Customers " incorporating the Citizen's Charter on services provided by the Bank. In our continuing endeavour to serve our customers better, we have considerably extended the business hours for public transaction at the branches on all week-days. We have also introduced a number of NO HOLIDAY branches. These branches are open all 365 days a year. Besides, several of our branches have Express DD Counter from where Demand Drafts can be purchased without any waiting time.
| Nodal Officer handling public grievances : | | Mr. S.K.Das
General Manager
(Retail Banking & Strategic Planning)
UCO Bank
10,B.T.M Sarani (2nd Floor)
Kolkata - 700001
Tel : (033) 2215-5735 / 2235-1348
Fax : (033) 2221 - 5884
E-mail : hopdev-calcutta@ucobank.co.in | | Compliance Officer for Investors' Grievance Redressal Cell | Mr. S.K. Ghosh
Asst. General Manager & Company Secretary
Compliance Officer
UCO Bank
Head Office (Finance Department, 3rd Floor)
1, R.N. Mukherjee Road
Kolkata-700 001
Tel. No.: (033) 22316858
Fax No. (033) 22485625
E-mail: hoacs.calcutta@ucobank.co.in | |
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